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Return & Refunds

Keller-Heartt continues to strive towards providing the most streamlined online experience for the entire oil and lubricant industry. We offer guaranteed stock of products from trusted brands like Shell, Pennzoil, Oil Eater and more, ensuring we can deliver the products you need, exactly when you need them. Plus, we offer free shipping on every order from our store. When you're shopping with the lubricant experts at Keller-Heartt, there's no reason to shop anywhere else.


While Keller-Heartt goes out of our way to provide the best user experience possible for our customers, we also understand there can be specific reasons our customers might need to return an order. We welcome returns, under the following guidelines:

  • Returns must be shipped back within 10 days of the original purchase
  • Returned products must be unopened and 'like new' condition
  • Customer must call Keller-Heartt's office to set-up authorization for return
  • All returns are subject to a 50% restocking fee
  • Shipping cost will be fulfilled by purchaser

Keller Heartt does not allow refunds for the following products and product lines:

  • All Houghton products